Terms of Service

Agreement to Terms

These Terms of Service constitute a legally binding agreement between you and EMANUEL LUIS LLC, a limited liability company organized under the laws of the United States, concerning your access to and use of our website and services.

By accessing or using our website, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, you must not access or use our services.

Services Overview

EMANUEL LUIS LLC provides professional computer integrated systems design and related technical services, including but not limited to:

• Computer integrated systems design and implementation
• IT infrastructure planning and deployment
• Cloud solutions and migration services
• Cybersecurity consulting and implementation
• Data analytics and business intelligence solutions
• Technical consulting and advisory services

Specific service terms, deliverables, timelines, and pricing are defined in individual service agreements or statements of work executed between EMANUEL LUIS LLC and the client.

Eligibility and User Responsibilities

Age Requirement

You must be at least 18 years of age to use our services. By using our services, you represent and warrant that you meet this age requirement.

Authority to Bind

If you are accessing our services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms of Service.

Account Security

If you create an account or are provided access credentials for our services, you are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized access or security breach
• Ensuring your account information is accurate and current

Acceptable Use Policy

You agree to use our website and services only for lawful purposes and in accordance with these Terms. You agree not to:

• Violate any applicable local, state, national, or international law or regulation
• Infringe upon or violate our intellectual property rights or the rights of others
• Transmit any material that is defamatory, obscene, offensive, or otherwise objectionable
• Engage in any conduct that restricts or inhibits anyone's use of our services
• Attempt to gain unauthorized access to our systems or networks
• Introduce viruses, malware, or other malicious code
• Interfere with or disrupt the integrity or performance of our services
• Attempt to decipher, decompile, or reverse engineer any software comprising our services
• Use automated systems or software to extract data from our website without permission
• Impersonate or misrepresent your affiliation with any person or entity

Intellectual Property Rights

Our Property

All content, features, and functionality on our website, including but not limited to text, graphics, logos, images, software, and design elements, are the exclusive property of EMANUEL LUIS LLC or our licensors and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.

Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our website for personal or internal business purposes. This license does not include any right to:

• Modify or copy our materials except as necessary for normal website use
• Use materials for commercial purposes without our written consent
• Remove any copyright or proprietary notations from materials
• Transfer materials to another person or mirror materials on any other server

Client Materials

You retain all ownership rights to materials, data, and information you provide to us. By providing such materials, you grant us a limited license to use them solely for the purpose of delivering our services to you.

Service Agreements and Professional Services

Engagement Terms

Professional services are provided pursuant to separate written agreements or statements of work that specify:

• Scope of services and deliverables
• Project timelines and milestones
• Fees, payment terms, and expenses
• Specific terms and conditions applicable to the engagement
• Confidentiality and intellectual property provisions

Payment Terms

Unless otherwise specified in a service agreement:

• Invoices are due within 30 days of the invoice date
• Late payments may incur interest charges at the rate of 1.5% per month or the maximum rate permitted by law, whichever is lower
• We reserve the right to suspend services for accounts with overdue balances
• Client is responsible for all costs of collection, including reasonable attorney fees

Changes to Services

Changes to the scope of services must be documented in writing through a change order or amendment to the service agreement. Additional fees may apply for scope changes.

Warranties and Disclaimers

Professional Services Warranty

We warrant that professional services will be performed in a professional and workmanlike manner consistent with industry standards. This warranty is subject to the terms of individual service agreements.

Website Disclaimer

Our website and informational content are provided on an AS IS and AS AVAILABLE basis without warranties of any kind, either express or implied, including but not limited to:

• Warranties of merchantability or fitness for a particular purpose
• Warranties that the website will be uninterrupted, timely, secure, or error-free
• Warranties regarding the accuracy, reliability, or completeness of content
• Warranties that defects will be corrected

No Professional Advice

General information on our website is for informational purposes only and does not constitute professional advice. You should not rely on website content as a substitute for professional consultation specific to your situation.

Limitation of Liability

To the fullest extent permitted by applicable law:

• EMANUEL LUIS LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses
• Our total liability for any claims arising from or related to our services shall not exceed the amount paid by you to us for services during the twelve months preceding the claim
• We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.

Indemnification

You agree to indemnify, defend, and hold harmless EMANUEL LUIS LLC, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from:

• Your violation of these Terms of Service
• Your violation of any law or the rights of a third party
• Your use of our services
• Any content or materials you provide to us

Confidentiality

Both parties acknowledge that they may have access to confidential information during the course of our business relationship. Each party agrees to:

• Maintain the confidentiality of the other party's confidential information
• Use confidential information only for the purposes of the business relationship
• Not disclose confidential information to third parties without prior written consent
• Return or destroy confidential information upon request or termination of the relationship

Specific confidentiality terms may be further defined in non-disclosure agreements or service agreements.

Termination

Termination by Us

We reserve the right to suspend or terminate your access to our website or services at any time, with or without notice, for any reason, including but not limited to:

• Violation of these Terms of Service
• Non-payment of fees
• Fraudulent, abusive, or illegal activity
• Extended periods of inactivity

Termination by You

You may terminate your use of our services at any time. Termination of professional services is governed by the applicable service agreement.

Effect of Termination

Upon termination:

• Your right to use our services immediately ceases
• You remain liable for all fees and charges incurred prior to termination
• Provisions that by their nature should survive termination shall survive, including confidentiality, intellectual property, limitation of liability, and dispute resolution provisions

Dispute Resolution

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Connecticut and the United States, without regard to conflict of law principles.

Jurisdiction and Venue

Any legal action or proceeding arising under these Terms shall be brought exclusively in the federal or state courts located in Hartford County, Connecticut, and the parties hereby consent to the personal jurisdiction and venue of such courts.

Informal Resolution

Before filing a claim, you agree to contact us and attempt to resolve the dispute informally by sending a written notice describing the nature and basis of the claim and the relief sought.

Modifications to Terms

We reserve the right to modify these Terms of Service at any time. We will notify you of material changes by:

• Posting the updated terms on our website with a new effective date
• Sending notice to the email address associated with your account, if applicable

Your continued use of our services after such modifications constitutes acceptance of the updated terms. If you do not agree to the modified terms, you must discontinue use of our services.

General Provisions

Entire Agreement

These Terms of Service, together with our Privacy Policy and any applicable service agreements, constitute the entire agreement between you and EMANUEL LUIS LLC regarding your use of our services.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

Waiver

No waiver of any term or condition shall be deemed a further or continuing waiver of such term or any other term. Our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign our rights and obligations without restriction.

Force Majeure

Neither party shall be liable for any failure or delay in performance due to circumstances beyond its reasonable control, including acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.

Contact Information

If you have questions or concerns about these Terms of Service, please contact us:

Acknowledgment

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.